Comment: KW Restoration saved the day. I came home from work to a frozen pipe busted and 2 inches of standing water in my basement. After several attempts to reach a plumber after 5 pm, I turned to mitigation companies and found KW Restoration. They were at my house within 45 minutes and immediately went into action. Molly and Ben were professional, personable, and thorough with their work. They managed to salvage all the trim and kept a tidy work space, which preserved the few things that were not damaged by the water. They explained the process, the timeline, and the expectations of the outcome. They answered all my questions and even hauled away bulky items that had been destroyed by the water. Ben returned with Jeremy a few days later to complete the demo of the damaged drywall. Once again, this crew was professional, clean, and communicated effectively. They even worked directly with my insurance. I am so grateful for KW Restoration.